Privacy policy

1. Introduction

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from apexderm.store (the "Site"). The Site is owned and operated by STARPATH LINK INTERNATIONAL TRADING LIMITED (trading as "Starpath Link"), the Merchant of Record for all transactions on this Site. STARPATH LINK INTERNATIONAL TRADING LIMITED is an authorized online retailer for ApexDerm® and Dr.pen® products.

By using the Site, you agree to the collection and use of your personal information as described in this policy.

2. Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information". See the list below for more information about what Personal Information we collect and why.

  • Device Information: Such as the version of web browser, IP address, time zone, cookie information, what sites or products you view, and how you interact with the Site.

  • Order Information: Such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Customer Support Information: Such as the information you provide when you contact us via email, contact form, or other channels.

3. How We Use Your Personal Information

We use the information we collect for the following business purposes:

  • To Fulfill Your Order: To process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations.

  • To Communicate with You: To screen our orders for potential risk or fraud; to provide you with information or advertising relating to our products or services, in accordance with your marketing preferences; and to respond to your inquiries.

  • To Improve Our Site: To analyze how our customers use the Site and to assess the success of our marketing and advertising campaigns.

4. Sharing Your Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify's Privacy Policy.

  • We may share your information with shipping and fulfillment partners (e.g., UPS, FedEx) to deliver your order.

  • We may share your information with payment processors (e.g., Stripe, PayPal) to complete your transaction.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

5. Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, update, or request deletion of your personal information. If you would like to exercise these rights, please contact us through the contact information below.

7. Data Retention

We retain your Personal Information for our records for as long as your account is active or as needed to provide you services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last updated" date at the top of this page.

9. Merchant Identity & Contact Information

This Site is operated by:

STARPATH LINK INTERNATIONAL TRADING LIMITED

(Trading as: Starpath Link)

Rm. D32, 7/F, On Cheong Factory Building,

No. 19 Tai Yip Street, Kwun Tong,

Kowloon, Hong Kong

Email: service@apexderm.store

Contact form: https://apexderm.store/pages/contact

STARPATH LINK INTERNATIONAL TRADING LIMITED is an authorized retailer. ApexDerm® is a registered trademark of Henan Jiapo Digital Technology Co., Ltd. Dr.pen® is a registered trademark of Guangzhou Ekai Electronic Technology Co., Ltd.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at the address above.