Contact Us | STARPATH LINK – Authorized ApexDerm & Dr.pen Retailer

Get in Touch with Us

Thank you for your interest in apexderm.store. We are here to assist you with any questions about our products, your order, or our services. Please find our contact details and operating hours below. We are committed to providing timely and helpful support to all our valued customers.

Customer Service Hours:

• Monday to Friday: 9:00 AM – 5:00 PM (Eastern Standard Time, EST)

• Saturday, Sunday & Public Holidays: Closed

Please allow up to 24-48 business hours for a response to your email.

Contact Information:

• General Inquiries & Customer Support:

  • Email: service@apexderm.store

  • (For order status, product questions, warranty support, and general assistance.)

Our Official Business Entity:

• Trade Name (Displayed as): STARPATH LINK

• Registered Legal Entity: STARPATH LINK INTERNATIONAL TRADING LIMITED

• Business Address:

  Rm. D32, 7/F, On Cheong Factory Building,

  No. 19 Tai Yip Street, Kwun Tong,

  Kowloon, Hong Kong

Important Notes & Disclosures:

• Brand Authorization: STARPATH LINK INTERNATIONAL TRADING LIMITED is an authorized online retailer for ApexDerm® and Dr.pen® products. ApexDerm® is a registered trademark of Henan Jiapo Digital Technology Co., Ltd. Dr.pen® is a registered trademark of Guangzhou Ekai Electronic Technology Co., Ltd.

• Website Operator: This website, apexderm.store, is solely owned and operated by STARPATH LINK INTERNATIONAL TRADING LIMITED. We are responsible for all sales, customer service, and fulfillment.

• Product Advice: For specific questions regarding medical conditions or the suitability of our products for your individual skin concerns, we recommend consulting with a dermatologist or licensed skincare professional.

We look forward to hearing from you!

The STARPATH LINK Team